Privacy Policy

Who are we?

Our website address is: https://loventi.de

Thank you for your interest in our online store. Protecting your privacy is very important to us. This privacy policy provides detailed information regarding the treatment of your data. The administrator of your data is: Cocorn Group Bartosz Kokociński, ul. Dubińska 4, 63-920 Pakosław, NIP 6991954783, contact@loventi.de.

Our goal is also to properly inform you about matters related to the processing of personal data, particularly in light of the new data protection regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("GDPR"). Therefore, in this document we provide information about the legal basis for processing personal data, the methods of collecting and using it, and the rights of data subjects related to it.

What are personal data and what does their processing mean?

Personal data means information about an identified or identifiable natural person. Personal data processing generally encompasses any action taken on personal data, whether performed by automated means or not, such as collecting, storing, recording, organizing, modifying, accessing, using, sharing, restricting, deleting, or destroying it. Cocorn Group Bartosz Kokociński processes personal data for various purposes. Depending on the purpose, different collection methods, legal bases for processing, use, disclosure, and retention periods may apply.

1. Access data and hosting

You can visit our websites without providing any personal data. Each time you access a website, the server automatically saves only so-called server log files, such as the name of the requested file, your IP address, the date and time of the request, the amount of data transferred, and the requesting internet service provider (access data), and documents the page call.

This data is analyzed solely to ensure the proper functioning of the website and to improve our offerings. This serves – as part of an interest assessment – to safeguard our legitimate interest in properly presenting our offerings. All access data is deleted within seven days of the end of your visit to the website.

Hosting services provided by a third-party service provider

As part of our data processing mandate, an external service provider performs website hosting and presentation services for us at our request. All data collected as part of your use of our website or in the forms provided for this purpose in the online store, as described in this privacy policy, is stored on this service provider's servers. Processing on other servers takes place only to the extent specified in this privacy policy.

This service provider is based in a country within the European Union or the European Economic Area.

2. Collection and processing of data for the purpose of contract execution and creating a customer account

We collect personal data only when you voluntarily provide it to us by placing an order, contacting us (e.g., via the contact form or email), or creating a customer account. Mandatory fields are marked as such because the data contained therein is necessary for us to fulfill the contract or to process the matter for which you contacted us, or to create a customer account. Without this data, you cannot complete your order, create a customer account, or contact us. The data collected is determined by the forms into which you enter your data. We use the data you provide to fulfill the contract and respond to your inquiries. After the contract is completed or your customer account is deleted, the processing of your data will be restricted, and after the retention periods specified in tax and accounting regulations expire, the data will be deleted, unless you expressly consent to the continued use of this data, or we reserve the right to continue using the data in accordance with applicable law, in which case we inform you in this statement. Your customer account may be deleted at any time. To do this, please send a message to our contact address: contact@loventi.de

3. Data transfer

To fulfill the contract, we transfer your data to the courier company responsible for delivery, provided this is necessary to deliver the ordered goods. Depending on the payment service provider you select during the ordering process, we transfer the payment data collected for this purpose to the credit institution processing the payment and, where applicable, to the payment service provider selected by us or you. Some payment service providers collect data themselves if you create an account with them. In such cases, you must log in to the payment service provider by providing your access details as part of the order. The privacy policy of the respective payment service provider also applies.

Transferring data to a courier company
If you give us your express consent to do so during or after placing your order, we will then pass on your telephone number to the selected courier company so that it can contact you before delivering your order to notify you or arrange delivery.

The above consent may be withdrawn at any time by sending us an appropriate message to our contact address contact@loventi.de

4. E-Mail Newsletter and postal advertising

Advertisement sent by e-mail after subscribing to the newsletter

If you subscribe to our newsletter, we will use the data required for this purpose or provided to us separately to regularly send you our newsletter electronically based on your consent.

You can unsubscribe from the newsletter at any time by sending us a message with the relevant information or using the appropriate link in the newsletter. After unsubscribing, we will delete your email address unless you expressly consent to the continued use of your data for other purposes or we reserve the right to continue using your data in legally permitted cases, in which case we inform you in this statement.

The newsletter is sent as part of the data processing entrusted to us by a service provider to whom we provide your e-mail address for this purpose.

 

Collection, acquisition, scope and purpose of collecting personal data

Advertisements sent by traditional mail and your right to object
We also reserve the right to process your data—your name and postal address—for our own advertising purposes, such as sending you our latest offers and information about our products by post. This serves to safeguard our legitimate interest in contacting customers for advertising purposes.

5. Cookies and web analytics

To enhance our website and enable the use of certain functions, to display relevant products, or for market research purposes, we use so-called cookies on our pages. This serves to protect our legitimate interest in optimally presenting our offerings as part of our analysis and interest assessment. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing it (so-called session cookies). Other cookies are stored on your device and enable us to recognize your browser the next time you visit the website (persistent cookies). The storage period is specified in your browser's cookie settings. You can configure your browser to receive information about the use of cookies and to decide whether to accept or reject them in specific cases or completely. Browsers manage cookie settings in various ways. In your browser's help menu, you will find explanations on how to change cookie settings. These are available at the following links:

Internet Explorer™: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usuwanie-plikow-cookie/
Chrome™: https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en
Firefox™: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek
Opera™: http://help.opera.com/Windows/12.10/pl/cookies.html

If you do not consent to the use of cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analytics purposes
Our website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.com). This serves to protect our legitimate interest in the optimal presentation of our services as part of our analysis and interest assessment. Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as cookies. Automatically collected information about your use of this website is generally transferred to a Google server in the United States and stored there. Due to the IP anonymization activated on this website, your IP address is shortened before transmission within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the United States and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not combined with other Google data.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. The current certification is available at this link . As part of the agreement between the USA and the European Commission, the latter has determined that Privacy Shield-certified companies provide an adequate level of data protection.

You can prevent the collection of data generated by cookies and relating to your use of our website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, instead of installing the browser plug-in, you can click this link to disable data collection by Google Analytics on our website. This will save an opt-out cookie on your device. If you delete your cookies, you must click this link again.

6. Social media plugins

Use of social plugins
Our website uses so-called social plug-ins (“plug-ins”) from social media platforms.
When you view our website containing such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter, or Instagram. The plugin's content is transmitted directly to your browser by the respective provider and integrated into the page. This integration informs the provider that your browser has viewed our website, even if you do not have a profile with the provider or are not currently logged in. This information (including your IP address) is sent directly by your browser to the provider's server (some servers are located in the USA) and stored there. If you are logged in to a social networking site, the provider can directly assign your visit to our website to your profile on the social networking site. If you use the plugin, for example, by clicking the "Like" button or the "Share" button, the corresponding information is also sent directly to the provider's server and stored there. This information is also published on the respective social networking site and displayed to the people you have added as contacts.
The purpose and scope of data collection and their further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the possibility of making settings to protect your privacy are described in the privacy policy of the service providers.

http://www.facebook.com/policy.php
http://www.google.com/intl/de/+/policy/+1button.html
https://help.instagram.com/155833707900388

If you do not want social media platforms to directly associate the data collected during your visit to our website with your profile on that service, you must log out of that service before visiting our website. You can also completely prevent plugins from loading on our website by using appropriate browser extensions, e.g., blocking scripts with "NoScript" ( http://noscript.net/ ).

7. Reminders about the possibility of leaving a review

If you expressly consent to this during or after placing your order, we will use your email address to send you an email reminding you to provide feedback on your order using our feedback system.

This consent may be revoked at any time. To do so, please send a message with the relevant information about the revocation to our contact address contact@loventi.de

8. Our contact details and your rights

You have the right to free information about your personal data stored with us, as well as the right to rectify, restrict processing, delete or transfer your data.

If you have any questions regarding the collection, processing and use of your personal data, rectification, blocking or deletion of data, or to withdraw your consent or object to the use of certain data, please contact the data controller: Cocorn Group Bartosz Kokociński, ul. Dubińska 4, 63-920 Pakosław, NIP: 6991954783, contact@loventi.de

Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

The right to object
If, as described in this privacy policy, we process personal data to safeguard our legitimate interests as part of the analysis and assessment of interests, you may object to such processing for this purpose with future effect. If processing is for direct marketing purposes, you may exercise your right to object at any time. If processing is for other purposes, you may object only on grounds arising from your particular situation.

Once you have exercised your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests and rights, or if the processing is for the purpose of asserting, exercising or defending legal claims.

This does not apply where the data is processed for direct marketing purposes. In such a case, we will no longer process your personal data for this purpose.***

 

The purpose of processing the Buyer's data provided by the Buyer in connection with purchases made in the Store by the Seller is to fulfill orders. The basis for processing personal data in this case is:
- sales contract or actions taken at the Buyer's request to conclude it (Article 6, paragraph 1, letter b of the GDPR),
- the legal obligation of the Seller related to accounting (Article 6, paragraph 1, letter c of the GDPR) and
- the legitimate interest of the Seller consisting in the processing of data for the purpose of establishing, pursuing or defending possible claims (Article 6, paragraph 1, letter f of the GDPR)."